CasanChef — Danone's multimodal agent on WhatsApp

An autonomous cooking assistant on WhatsApp that sees, listens and replies with personalized generative recipes. Computer vision applied to ingredients, NLP in regional Spanish and AI responses in real time.

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Client

Danone, looking to activate the Casancrem brand with a proprietary conversational experience, no call center, scalable to millions of consumers across LATAM.

Challenge

Build an agent that understands photos of ingredients, holds long conversations in regional Spanish and returns useful recipes in real time. All inside WhatsApp, the channel where the consumer already lives.

Solution

We designed a multimodal agent on a custom stack: computer vision to recognize ingredients from a photo, fine-tuned NLP for natural conversation, and a generative recipe engine that combines Casancrem's knowledge with the user's context.

Results

24/7
Autonomous agent, no operators
Multimodal
Computer vision + NLP + generative
Real-time
Personalized generative recipes

Capabilities applied

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